TECH SUPPORT

When you need help nothing is more frustrating than getting "stonewalled" by answering machines, tech support referrals or email replies—when you need help, sometimes you just "need" to talk to a human voice—a real person, not a how to guide, or an automated support menu.

At Surf City Design and through our partnering company, 888.net you can talk to a technician. We pride ourselves on customer support and we are happy to answer and support all your technical questions relative to your website package.

We have 24-hour call protection available for those times when crisis happens. Server co-location programs give you the ability to log-in to the network and re-boot your server remotely—we also provide you with remote server access via Timbuktu or a VPN solution of your choice. Shared hosting has FTP Access only.